At King Living, we take pride in the quality and durability of our products. To further enhance your customer experience, we offer a 3-year extended warranty on our products. This points below will help you understand the terms and conditions of this extended warranty, so you can make an informed decision when investing in King Living furniture.
Coverage of the 3-Year Extended Warranty
The 3-year extended warranty covers all King Living products, including sofas, beds, dining tables, and other furniture. This warranty is in addition to the standard manufacturer warranty that comes with every purchase. It is designed to provide you with extra protection and peace of mind for an additional three years after the expiration of the standard warranty period.
To activate the 3-year extended warranty, you must register your purchase online within 30 days of delivery. You will need to provide your personal details, purchase information, and proof of purchase. Once you have completed the registration process, you will receive a confirmation email acknowledging your extended warranty activation.
What the Extended Warranty Covers
The 3-year extended warranty covers defects in materials and workmanship under normal use and service conditions. This includes:
- Structural defects in frames, springs, and support systems
- Defects in upholstery materials, such as fabric and leather
- Defects in mechanisms, such as recliners and adjustable headrests
What the Extended Warranty Does Not Cover
The extended warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, or accidents
- Damage caused by improper cleaning or maintenance
- Damage due to exposure to extreme temperatures, humidity, or sunlight
- Products that have been modified, altered, or repaired by unauthorized personnel
If you believe that your product has a defect covered by the extended warranty, you must contact King Living's customer service team to report the issue. Be prepared to provide proof of purchase, a description of the defect, and photographs if necessary. If the defect is covered under the warranty, King Living will, at its discretion, repair or replace the defective part or product.
The 3-year extended warranty is non-transferable and is only valid for the original purchaser of the product. If you sell or gift your King Living product, the extended warranty will not carry over to the new owner.
The 3-year extended warranty offered by King Living provides additional protection for your investment in our quality furniture. By understanding the terms and conditions of this warranty, you can ensure that you get the most out of your King Living products for years to come. Remember to register your purchase within 30 days of delivery to activate the extended warranty.
For any further questions, please reach out to our Customer Service Team or submit a general enquiry form here
For further information about King Warranty Periods and Exclusions click here